You’ve been waiting patiently for your new OEAK wireless bra to arrive. You finally get the package, pop open that cute little hard-shell box, unroll your new favorite bra, and… wait.
Why does it look like there’s a permanent wrinkle right in the center of the bra pad?
First of all: Don’t panic! Your bra is not defective, and those wrinkles are not permanent. If you’ve just unboxed your bra and noticed a crease or a dimple right at the center of the cup, you are experiencing what we call a "shipping crease." Here is exactly why it happens, how to make it disappear in minutes, and how to keep your bras looking perfectly smooth.
Why Do My New Bra Pads Have Wrinkles?
It all comes down to the journey your bra took to get to your doorstep.
To ensure your bras arrive safely and to minimize our carbon footprint with excessive packaging, we carefully roll our bras and place them into compact, protective hard-shell boxes. This sturdy little box is fantastic at protecting the delicate fabric and the wireless support structures from getting crushed under heavier packages during transit.
However, the pads inside our bras are made of incredibly soft, highly compressible foam. When they are rolled up snugly for a few days (or weeks) and exposed to changing temperatures during shipping, the foam temporarily "remembers" that folded shape. The result? A little crease or dimple right in the middle of the pad.
Think of it just like pulling a silk dress out of a tightly packed suitcase—it just needs a little TLC to relax!
How to Wake Up the Foam: 4 Easy Fixes
Foam responds beautifully to two things: Heat and Moisture. Here are the three best ways to instantly smooth out those shipping creases so your bra is ready to wear.
Fix 1: The Warm Water Spa (Top Recommendation / Safest)
Highly recommended by product experts. This method flawlessly removes shipping creases and perfectly serves as your bra's first wash.

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Remove: Take the creased pads out of the bra (or leave it in; both work).
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Water Temperature: Fill a bowl with warm water (around 40℃ / 104℉). It should be nicely warm to the touch, never boiling.
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Soak & Massage: Submerge the pads completely. Gently massage the creased area with your thumbs underwater.
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Rest: Let them soak for about 5 minutes. The warm water will help the foam expand back to its original shape.
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Squeeze: Gently press the pads between your hands to squeeze out excess water. (NEVER wring or twist!)
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Air Dry: Lay them flat on a dry towel in a shaded, well-ventilated area to air dry.
Fix 2: The Garment Steamer (The 60-Second Miracle)
If you own a hand-held clothing steamer, this is the absolute fastest and most magical fix.
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Remove the pad from the bra (or leave it in; both work).
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Hold your steamer about 2 to 3 inches (5-8 cm) away from the creased area.
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Blast the wrinkle with steam for about 15 to 30 seconds.
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The Magic: The hot moisture penetrates the foam, causing it to instantly plump up. Smooth it gently with your fingers and let it cool.

Fix 3: The Damp Towel & Hairdryer Hack (The DIY Steam Room)
No steamer? This household trick works just as well.
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Lay the pad on a flat surface.
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Take a clean washcloth, dampen it with warm water, and wring it out so it's not dripping.
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Place the damp cloth directly over the wrinkled part of the pad.
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Turn your hairdryer to a warm (not hot) setting and blow it over the damp cloth for about a minute. The heat combined with the dampness creates a mini steam-room effect, plumping the foam right back up.
Fix 4: Low-Heat Ironing (Use Extreme Caution / For Stubborn Creases)
Expert Warning: You can use an iron, but it MUST NOT touch the foam directly! Please follow these steps strictly.
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Prep: Lay the pad flat on an ironing board.
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Buffer Required: You must place a thin layer of cloth (like a T-shirt or pillowcase) over the pad.
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Strict Temp Control: Set the iron to ≤ 110℃ / 230℉ (low heat or synthetic setting).
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Technique: Use a gentle tapping/pressing motion. Do not drag or rub vigorously back and forth. If your iron has a steam function, you can spray a small amount from a distance.

The Absolute "Do Nots" (How to Avoid Ruining Your Pads)
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❌ Temperatures over 110℃ (230℉): High heat will melt, deform, harden, and permanently ruin the foam.
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❌ Direct Ironing: Without a protective cloth, the hot surface of the iron will instantly destroy the pad.
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❌ Vigorous Wringing: Twisting the pad like a towel will tear the internal fiber structure of the foam.
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❌ Sun Exposure & Tumble Drying: Direct sunlight and high-heat dryers accelerate aging, turning the foam yellow and brittle. Always air dry in the shade.
Pro-Tips for Perfect Pads & Storage
To keep your bras looking flawless long after unboxing:
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Unbox Immediately: Don't leave your new bras rolled up in their shipping boxes for weeks. Take them out and let them breathe as soon as they arrive!
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Store Them Flat: When putting them away, never fold one cup inside the other (inverting the cup ruins the shape). Lay them flat, nesting the cups behind one another just like they do at a lingerie store.
We are here for you! 99% of the time, steam or warm water will completely erase shipping creases. However, if you've tried the tips above and that stubborn wrinkle simply refuses to leave, please don't hesitate to reach out to our customer care team at support@oeak.com. We are fully committed to doing everything we can to make it right and ensure you have a wonderful experience with OEAK!






















































































































































